Privacy Policy
Last updated June 21, 2025
Maple Ridge LLC operates the SmartStops mobile app. This policy explains how we collect, use, and protect your information when you use our road trip planning services.
By using SmartStops, you agree to this privacy policy. If you don't agree, please don't use our app.
Quick Overview
📍 Location Data
We use your location for navigation and finding gas stations
👤 Account Info
Email, name, vehicle details, and preferences
📊 Usage Data
How you use the app to improve our services
🔒 Your Control
You can access, update, or delete your data anytime
1. Information We Collect
Information You Give Us
• Name and email address
• Vehicle information (make, model, fuel type)
• Payment information (processed securely by third parties)
• Trip preferences and settings
Information We Collect Automatically
• Location data: Your current location and routes for navigation
• Device information: Phone type, operating system, app version
• Usage data: Features used, routes planned, gas stations visited
• Performance data: Crashes, errors, and app performance
⚠️ Important: Location Services
SmartStops requires location access to work properly. You can disable this in your phone settings, but it will limit app functionality.
2. How We Use Your Information
• Provide core services: Navigation, route planning, gas station finder
• Account management: Create accounts, process payments, customer support
• Improve the app: Fix bugs, add features, analyze usage patterns
• Safety and security: Prevent fraud, protect user safety
• Legal compliance: Meet legal requirements and protect our rights
3. Sharing Your Information
We don't sell your personal information. We only share data with:
Service Providers
• Google Maps, Apple Maps (for navigation)
• Location data providers
• Payment processors (Stripe, Apple Pay, Google Pay)
• Cloud hosting services (AWS, Google Cloud)
• Analytics services (for app improvement)
Legal Requirements
We may share information when required by law or to:
• Respond to legal requests (subpoenas, court orders)
• Protect our rights and safety
• Prevent fraud or illegal activity
• Complete business transfers (mergers, acquisitions)
4. Data Security & Retention
How We Protect Your Data
• Encryption in transit and at rest
• Secure cloud hosting with industry standards
• Limited employee access on need-to-know basis
• Regular security audits and updates
How Long We Keep Data
• Account data: While your account is active
• Route history: Up to 2 years for service improvement
• Deleted accounts: Data removed within 30 days
• Legal requirements: As required by law
🔒 Security Disclaimer
While we use industry-standard security measures, no internet transmission is 100% secure. Use SmartStops at your own risk.
5. Your Privacy Rights
What You Can Do
• Access your personal data
• Update or correct your information
• Delete your account and data
• Export your data
• Opt out of marketing emails
• Control location permissions
State-Specific Rights
If you live in California, Colorado, Connecticut, Utah, or Virginia, you have additional rights under state privacy laws, including the right to request deletion and non-discrimination.
To exercise your rights: Contact us at legal@SmartStops.app
6. Important Disclaimers
🚗 Navigation & Safety
• SmartStops provides navigation assistance, but you're responsible for safe driving
• Always follow traffic laws and road signs
• Don't use the app while driving
• We're not liable for navigation errors or accidents
🗺️ Location & Routes
• Gas prices, if shown, come from third parties and may not be current
• Always verify prices and availability at the station
• We're not responsible for inaccurate pricing
🏞️ Location Recommendations
• Park and attraction info comes from public sources
• Parents are responsible for supervising children
• We're not liable for conditions at recommended locations
7. Children's Privacy
SmartStops is not intended for children under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us information, please contact us immediately.
8. Policy Updates
We may update this policy occasionally. We'll notify you of material changes through the app or email. Continued use after changes means you accept the updated policy.
9. Contact Us
Questions about this privacy policy? Contact us:
Email: legal@SmartStops.app
Mail:
Maple Ridge LLC
5900 Balcones Dr Suite 100
Austin, TX 78731