Contact & Support
Have questions about SmartStops? We're here to help! Reach out to us or check our frequently asked questions below.
Get in Touch
Whether you have a question about using SmartStops, need help with your account, or want to share feedback about your family road trip experience, we'd love to hear from you. Our team of parents understands your needs and typically responds within 24 hours.
App Support
Having trouble with the app? Need help planning your route? Our support team specializes in helping families get the most out of SmartStops.
support@smartstops.app
Business Inquiries
Interested in partnership opportunities, media inquiries, or featuring SmartStops in your publication? We're always open to connecting with family travel advocates.
help@smartstops.app
Get in Touch
Frequently Asked Questions
Find answers to common questions about SmartStops
What devices does SmartStops support?
SmartStops is available on both iOS (iPhone) and Android devices. Download it from the App Store or Google Play and start planning your family road trip in minutes.
How does the park and playground finder work?
SmartStops uses a database of 194,000+ parks across the US to find kid-friendly stops along your route. Enter your start and destination, set your preferred stop interval, and SmartStops automatically finds cities with parks, playgrounds, gas stations, restaurants, and coffee shops at the right spacing for your family.
Is there a limit to how many routes I can plan?
Every signup starts with a 7-day free trial of full Adventurer access. After that, the free plan includes 2 trips per month, forever — no credit card required. Upgrade to Weekender ($4.99/14 days) for unlimited trips, or Adventurer ($39.99/year) for the best annual value.
How do I get help with the SmartStops app?
Email us at support@smartstops.app or use the contact form on this page. Our team of parents typically responds within 24 hours and understands your family travel needs firsthand.
Interested in Partnering with SmartStops?
We're always looking for partnerships with gas stations, family attractions, and travel-related businesses.
Contact Partnerships Team